At LockTheSmith Dallas, we take pride in the quality of our locksmith services and the reliability of the parts we install. This Refund Policy explains our stance on refunds and outlines our lifetime warranty coverage for eligible parts.
Due to the nature of our mobile services and the immediate delivery of labor and parts, LockTheSmith Dallas does not offer refunds on any of the following:
Locksmith service calls
Labor charges
Lock installations or repairs
Key cutting, duplication, programming, or replacement
Any other service or product rendered on-site
Once service is completed and payment is processed, the transaction is final and non-refundable.
While we do not offer refunds, we proudly back the quality of our parts with a limited lifetime warranty, valid under the following conditions:
Manufacturer defects in parts supplied and installed by LockTheSmith Dallas
Functional failure of the part under normal use
Issues caused by our installation process
Intentional damage or misuse
Water damage (moisture intrusion, submersion, etc.)
Tampering or modification by the customer or third party
Damage due to accidents, weather, or forced entry
Warranty is valid only for the original customer and the customer must drive to us
Labor fees may apply for diagnosing issues unrelated to the warranty-covered part
Warranty claims must be accompanied by proof of original service (receipt or invoice)
If you believe a part we provided has failed under eligible warranty conditions, please contact us with the following:
Your full name and service address
Date of original service
Description of the issue
Photos (if applicable)
Contact Information:
Email: lockthesmithdallas@gmail.com
Phone: (469)809-5071
Mailing Address: Inside T & C Tires and Wheels, 4053 Forest Ln, Garland, TX 75042
Although we do not offer refunds, we are committed to standing by the quality of our work. Our team will always do its best to honor valid warranty claims and ensure your satisfaction with our service.
