5 Stars Customer Service

License #B286642201

Privacy Policy

At Lockthesmith DFW LLC | DBA  Lockthesmith Dallas, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, use our services, or engage with us in other ways.

1. Information We Collect
We collect both personal and non-personal information when you interact with our website, request services, or communicate with us. This includes:

  • Personal Information: When you book a service, request a quote, or contact us, you may provide information such as your name, address, phone number, email address, and payment details.
  • Non-Personal Information: We may automatically collect information about your device and use of our website, such as your IP address, browser type, referring website, pages viewed, and time spent on our site. This data helps us improve the user experience.

2. How We Use Your Information
We use the information we collect for the following purposes:

  • To provide locksmith services and respond to service requests
  • To process payments and send invoices
  • To improve our website, services, and customer experience
  • To communicate with you about promotions, updates, and other marketing activities (if you have opted into marketing communications)
  • To comply with legal obligations, including tax, security, and regulatory requirements
 

3. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information in the following limited circumstances:

  • Service Providers: We may share personal information with trusted third-party service providers who assist with business operations (such as payment processing or website hosting), but they are only allowed to use your information for the purposes of providing those services.
  • Legal Compliance: We may disclose your information if required by law or to protect the rights, property, or safety of [Company Name], our customers, or others. This includes responding to subpoenas, court orders, or other legal processes.
  • Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the transaction.
 

4. Security of Your Information
We take reasonable security measures to protect the personal information you provide. While we strive to protect your data, no security system is 100% secure, and we cannot guarantee the absolute safety of your personal information.

5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small files placed on your device that help us analyze website traffic, remember your preferences, and improve the functionality of our site. You can control cookie settings through your browser settings, but disabling cookies may affect the functionality of our website.

6. Your Rights and Choices
As a resident of Texas or elsewhere, you have the following rights regarding your personal information:

  1. Access and Correction: You have the right to request access to the personal information we have about you and to request corrections if the information is inaccurate.

7. How We Protect Your Information
We take the security of your personal information seriously and implement reasonable measures to safeguard it from unauthorized access, use, or disclosure. Using industry-standard security technologies and best practices, we work to ensure your data remains secure.

8. Sharing Your Information
We do not share your personal information with third parties for their marketing purposes. However, we may share it with trusted service providers or business partners who help us deliver our products and services to you.

9. Your Choices
If you no longer wish to receive marketing communications from us, you can easily opt-out by contacting us directly or using the unsubscribe link in any promotional emails we send.

10. Updating Your Information
If you need to update or correct any personal information, please get in touch with us, and we’ll assist you with the necessary changes.

11. Children’s Privacy
Our services are not intended for individuals under the age of

We do not knowingly collect personal information from children under 13, and if we become aware of such information, we will take steps to delete it.

12. Changes to This Privacy Policy
We may occasionally update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the date of the latest revision.

Contact Us
If you have any questions or concerns about this Privacy Policy, please don’t hesitate to reach out to us. We’re here to help.